Mar 2022 - Dec 2023
Research Writer and Editor
- Created research-driven, data-backed business tech content that improved organic search ranking and increased site traffic.
- Developed and enforced content templates, documentation standards, brand strategies, and style guides that boosted content creation and publishing.
- Executed cross-platform content distribution strategies (X, LinkedIn, Instagram) that drove organic traffic and views.
- Designed and executed a content strategy and workflow to manage multiple external writers, which enhanced productivity.
- Authored and maintained structured documentation, including user guides, product pages, release-style updates, and internal reference content for a business technology website.
- Collaborated closely with developers, designers, and product stakeholders to gather requirements, validate accuracy, and ensure content aligned with product functionality.
- Reviewed, edited, and provided detailed feedback on contributor content to ensure clarity, accuracy, and adherence to documentation standards.
- Translated complex technical and business concepts into clear, user-focused content tailored for varied audiences, including technical and non-technical users.
