Author Image
Hello

I'm Sanjana Melody

AI Data Trainer | Digital Writer and Editor | Content Strategist

I've always been an avid reader, and my love of words led me to become a writer. I love creating content that makes my words come alive, and I strongly believe that a good writer is not just methodical but also passionate. I've written content ranging from simple blogs to marketing copies, product descriptions, and technical articles for over 10 years, and I am absolutely loving my writing journey.

Professional Skills

Research and Data Analysis
B2B and B2C Writing
Prompt Engineering
Quality Assurance
Content Strategy

My Experience

  • Invisible

  • Jul 2024 - Nov 2025

    Senior AI Data Trainer

    - Contributed to SFT and RLHF-based improvements for generative AI models.
    - Annotated transcripts for podcasts and healthcare-related content to support model understanding of spoken language.
    - Evaluated AI responses based on clarity, relevance, and accuracy to improve model output.
    - Tested AI outputs to detect and reduce errors, biases, and performance issues.
    - Analyzed training data to identify trends and improve training processes and quality.
    - Reviewed and corrected AI responses in English, Hindi, and Kannada, to support multilingual model performance.

  • Freelance

  • Jan 2024 - Jul 2024

    Content Strategist

    - Creating and maintaining a content workflow
    - Conducting audience research
    - Distributing content
    - Repurposing and refreshing content

  • QED42

  • Mar 2022 - Dec 2023

    Research Writer and Editor

    - Created research-driven, data-backed business tech content that improved organic search ranking and increased site traffic.
    - Developed and enforced content templates, documentation standards, brand strategies, and style guides that boosted content creation and publishing.
    - Executed cross-platform content distribution strategies (X, LinkedIn, Instagram) that drove organic traffic and views.
    - Designed and executed a content strategy and workflow to manage multiple external writers, which enhanced productivity.
    - Authored and maintained structured documentation, including user guides, product pages, release-style updates, and internal reference content for a business technology website.
    - Collaborated closely with developers, designers, and product stakeholders to gather requirements, validate accuracy, and ensure content aligned with product functionality.
    - Reviewed, edited, and provided detailed feedback on contributor content to ensure clarity, accuracy, and adherence to documentation standards.
    - Translated complex technical and business concepts into clear, user-focused content tailored for varied audiences, including technical and non-technical users.

  • Neutrinos

  • Mar 2021 - Feb 2022

    Senior Content Writer and Editor

    - Researched and wrote engaging content for the website that increased site traffic.
    - Edited high-quality articles, blog posts, and website copy that increased SEO ranking.
    - Generated engaging copy for successful ad and video campaigns that boosted social media engagement.
    - Revised and updated existing content to meet industry best practices that increased brand awareness.

  • Aptus Data Labs

  • Aug 2020 - Dec 2020

    Technical Content Writer

    - Optimized technical web content describing complex processes clearly and concisely.
    - Collaborated with stakeholders to ensure the accuracy of the content.
    - Revamped website to ensure content was up-to-date and relevant to industry trends.
    - Created content that adhered to brand guidelines and editorial style.
    - Topics: Big Data, Analytics, Cloud Computing, Artificial Intelligence and Machine Learning

  • OneSpace

  • Nov 2014 - Jul 2020

    Content Writer

    - Product Descriptions, Category Descriptions Pages, Q and A, and Reviews
    - Data Collection
    - Data Verification
    - Topics – Health, Travel, Food, Fashion, Finance, Clothing, Entertainment, Home, Movies, and Education

  • BankBazaar

  • Nov 2017 - Nov 2018

    Senior Content Writer and Editor

    - SEO Content Writing
    - Blog Writing
    - Writing Reviews for Financial Products
    - Editing and Reviewing Financial Articles
    - Topics: Credit Cards, Personal Loans, Insurance Policies, Mutual Funds, and Financial Product

  • WackyWebbies

  • Jan 2017 - Oct 2017

    Content Writer and Editor

    - Blog and SEO Writing
    - Product Descriptions and Reviews
    - Topics Covered – Jewelry, Clothing, Travel, and Finance

  • Pradot Technologies

  • Aug 2009 - May 2015

    Data Analyst

    - Business Transcription
    - Email based Customer Service
    - Data Analysis Executive
    - Coaching and briefing the team on process and procedures

  • Aviva Global Services

  • Aug 2006 - Aug 2009

    Insurance Underwriter

    - Give advice to customer service agents on insurance policies
    - Load policies with additional premium based on customer needs
    - Authorise policies based on risk categories (i.e. area, vehicle group and age of driver)
    - Decline policy cover based on risk category
    - Check whether policies can be renewed based on risk category
    - Briefing team on new updates and releases in relation to the policy cover and standards.

  • Aviva

  • Feb 2004 - Jul 2006

    Customer Service Advisor

    - Customer Service
    - Analyzing policy details for individual clients
    - Cross-selling
    - Handling complaint calls

My Interests

I love music, country music is my favorite. Love watching cricket, movies and playing games with my cats. I spend quite a lot of time in traveling and photography. I also spend time volunteering with education work periodically.

  • Music
  • Gaming
  • Photo
  • Cricket
  • Traveling
  • Movies

From the Blog

Digital Transformation in BFSI: Implementing a Self-Service Portal
at
Tags , , ,
Digital Infrastructure in Universities: Enabling Smarter Education
at
Tags
Improve your Editorial Experience with CKEditor 5
at
Tags
Enable Agile Business Processes with iBPM (Intelligent Business Process Automation)
at
Tags , ,
Ridiculously Easy Investment Plans For Every Budget
at
Tags